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Customer support notice regarding COVID-19

1. Can I still make purchases on Buycarparts.co.uk?

Yes, you can make purchases on our online shop. Buycarparts.co.uk continues to provide its customers with high-quality automotive products.

2. Are there any delivery delays?

Yes, there may be delays with delivery services due to restrictions in some countries to help prevent the spread of COVID-19. However, Buycarparts.co.uk continues to operate normally.

3. Is Buycarparts.co.uk still selling bulky products?

Yes, of course. You can order bulky items if they are available on our website.

4. Can I get contactless delivery from Buycarparts.co.uk?

Please contact the courier service that delivers your order for information about contactless delivery.

5. Is it safe to receive products from regions where COVID-19 has been reported?

According to official information from WHO, the probability of catching coronavirus from a package is extremely low. Up-to-date information about COVID-19 can be found on the website of the World Health Organization. We recommend that you perform a few simple but important steps when unpacking your order:
- treat the overall and individual packaging of the received goods with a disinfectant;
- wash your hands thoroughly with soap and water or use hand sanitiser;
- do not touch your eyes, mouth, or nose until the product and your hands are disinfected.

6. Can I get all the information I need from your contact centre?

Yes, you can get all the information you need. Please send us an email: [email protected] – our phone lines are extremely busy.

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